Shipping policy
Shipping Policy
Thank you for your interest in our products! We are excited to get your order to you as soon as possible. This policy outlines the shipping methods and costs for your purchases.
Order Processing
Please allow 1-2 business days for your order to be processed and shipped. This does not include weekends or holidays. Orders placed after 6:00pm EST/EDT will be processed the following business day.
Shipping Rates
- Domestic Shipping (United States): Shipping is free in the domestic United States on orders over $75. Orders less than $75 ship at a flat rate of $7.99.
- International Shipping: A flat rate of $29.99 will be applied to all international orders.
Additional Information
- Shipping Speeds: While we cannot guarantee specific delivery dates, you can expect to receive your order within 3-5 days for domestic shipments and 7-10 days for international shipments after it is processed. Delays in Customs cannot be accounted for.
- Tracking: A tracking number will be provided to you via email once your order ships.
- Customs Fees: We try to estimate Customs Fees as part of the check-out process, but the variable tariffs make this challenging. These fees vary depending on the destination country and are the responsibility of the customer.
Order Changes or Cancellations
We strive to fulfill orders quickly. If you need to change or cancel your order, please contact us as soon as possible at info@thresholdcycling.com. We will do our best to accommodate your request, but changes may not be possible once your order has been processed.