Privacy policy

Threshold Cycling Privacy Policy

Effective Date: 6 June 2024

This Privacy Policy ("Policy") describes how Threshold Cycling ("Threshold Cycling," "we," "us," or "our") collects, uses, and discloses your information when you visit our website, thresholdcycling.com (the "Site"), and purchase our products.

Information We Collect

We collect several types of information from and about users of our Site:

  • **Personal Information:** This includes information that can be used to identify you, such as your name, billing and shipping address, email address, phone number, and payment information.
  • **Usage Data:** This includes information about your activity on the Site, such as the products you browsed or purchased, the pages you visited, and the time and date of your visit.
  •  **Device Information:** We collect information about the device you use to access the Site, such as your device type, operating system, IP address, browser type, and referrer URL.

How We Collect Information

We collect information through various methods, including:

  • When you create an account or make a purchase on the Site.
  • When you subscribe to our newsletter or marketing emails.
  • When you browse the Site, your device transmits information to us automatically.
  • When you contact us through our contact form or customer service.

How We Use Your Information

We use the information we collect to:

  • Process your orders and fulfill your requests.
  • Provide customer service and support.
  • Send you marketing and promotional communications (with your consent).
  • Personalize your experience on the Site.
  • Improve the Site and our services.
  • Analyze trends and user behavior.

Sharing Your Information

We may share your information with third-party service providers who help us operate the Site and fulfill your orders. These service providers are obligated to protect your information and use it only to perform the services we request.

We will not share your information with any third-party for marketing purposes without your consent. 

Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.

Your Choices

You have choices about your information:

  • You can opt out of receiving marketing emails from us by following the unsubscribe instructions in the emails.
  • You can request that we delete your information by contacting us.

Children's Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. We will delete any information we collect from a child under 13.

Changes to this Policy

We may update this Policy from time to time. We will post the updated Policy on the Site. We encourage you to review this Policy periodically to stay informed about how we are using your information.

Contact Us

If you have any questions about this Policy, please contact us: info@thresholdcycling.com